Ordering and Shipping Policy

MOMENTS... Ordering & Shipping Policy

We have taken the extra mile by delivering the goods right to your doorstep by our trusted local delivery logistics company, Trust Reliance Logistics, instead of using postal service. You must be wondering why is this so? This is to ensure our products are always in good hands to protect the content from any contaminations and we only charge this handling fee for just S$2. FREE delivery for customers who buy 6 bottles and above.

Order Procedure
Simply leave down :-
1. Your name,
2. Your email address,
3. Your address (to where the goods will be deliver and strictly NO PO boxes)
4. Your contact number (for delivery purposes) and of course
5. Your order (please also include our product code)

We will send you an acknowledgement once we receive your order. We will send you a confirmation email if you are making payment by Internet Banking or ATM Transfer. After acknowledgement, please allow 2-3 days for our logistics company to arrange for delivery. The delivery personnel will contact you on the day of the delivery before they send to ensure there will be someone to receive the goods. Please kindly take note that we only do deliveries on Monday to Friday during office hours.

Mode of payment:
1. Internet banking/ATM transfer (POSB or DBS Bank)
2. COD (strictly NO cheque is allow for COD payment)

Note:
1. Delivery is districted within Singapore ONLY. For customers outside Singapore, we will make special arrangement for another delivery option.
2. Goods sold are NON-returnable and NON-exchangeable.

Cheers,
MOMENTS… Team


Please click here to return to our home page.